Returns & Exchanges
At Laurel Mercantile, we take pride in our heirloom-quality home goods and want you to be completely satisfied with your purchase. If your order isn't a perfect fit for your home, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and affix it to the outside of your box, covering any previous shipping marks.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing